At The Smart Qafla, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website and services, you agree to the practices described below.
1. Information We Collect
We may collect the following information:
- Your name and contact details (email, phone)
- Business information you share with us
- Form submissions and project specifications
- Usage data and website analytics
2. How We Use Your Information
We use your information to:
- Deliver our services and manage your projects
- Provide demos, quotes, and respond to enquiries
- Improve our website and services
- Send newsletters or updates (only with your consent)
- Comply with legal obligations
3. Data Protection
We do not sell, rent, or share your information with third parties for marketing purposes. We use appropriate security measures — including encryption, regular assessments, and secure servers — to protect your data.
4. Third-Party Services
We may work with trusted vendors to help with analytics, communications, hosting, payments, and CRM. These providers are bound by confidentiality agreements and may only use your data to perform services on our behalf.
5. Your Rights
You have the right to access, correct, delete, or port your data, and to opt out of marketing communications at any time. To exercise these rights, please contact us using the details below.
6. Cookies and Tracking
We use cookies to enhance your experience on our website. You can control or disable cookies through your browser settings, though doing so may affect some website functionality.
7. Data Retention
We retain your information only for as long as necessary to fulfil the purposes described in this policy or to meet legal requirements. After that, your data is securely deleted or anonymized.
8. CRM System
Our CRM platform (crm.thesmartqafla.com) is used to manage client relationships and is protected under the same privacy practices described in this policy.
9. Children's Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of our website and services constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone / WhatsApp: +92 312 5182821
- Address: H.55/685 A KH.685 Shakrial, Islamabad, Pakistan